Puducherry government services, certificates and helpline numbers
Where to get government certificates and services in Puducherry, and the helpline numbers to call. Every link goes to the official government website.
Emergency and helpline numbers
| Call | For |
|---|---|
| 112 | Emergency (police, fire, ambulance) |
| 100 | Police |
| 101 | Fire |
| 108 | Ambulance |
| 181 | Women's helpline (in most states) |
| 1098 | Child helpline |
| 1930 | Cyber fraud |
| 14567 | Senior citizens (Elder Line) |
| 14416 | Mental health (Tele-MANAS) |
| 1078 | Disaster management (NDMA) |
| 139 | Railway help |
| 1033 | Highway emergencies (NHAI) |
| 1906 | LPG gas leak |
| 1912 | Electricity complaints (in most states) |
| 1915 | Consumer complaints |
| 1950 | Voter helpline |
| 14555 | Ayushman Bharat (PM-JAY) |
| 1800-180-1551 | Kisan Call Centre (farmers) |
Consumer complaints and right to information
- Consumer complaints: call the National Consumer Helpline on 1915 or complain at consumerhelpline.gov.in about a shop, company or service provider; it takes the complaint up with the company first.
- Consumer commissions: to claim compensation, file a case online on e-Jagriti. Claims up to ₹50 lakh go to the district consumer commission, up to ₹2 crore to the state commission, and above that to the national commission (Department of Consumer Affairs).
- Right to Information (RTI): anyone can ask a government office for information under the RTI Act, 2005, and must get a reply within 30 days. For central government offices, apply on RTI Online (fee ₹10). For state government offices, use a letter to the office's Public Information Officer, with the state's fee. Appeals go to the office's appellate authority, then the state information commission or the Central Information Commission.
Help for senior citizens and people with disabilities
Elder Line (14567), pensions, the Ayushman Vay Vandana card, the UDID disability card, aids and appliances: see help for senior citizens and disability support.
National services (all states)
- Aadhaar (UIDAI): update details, download e-Aadhaar
- PAN card and income tax e-filing
- Passport Seva
- Voter ID and electoral roll (Voters' Service Portal)
- Driving licence (Sarathi)
- Vehicle registration (Vahan)
- DigiLocker: digital copies of documents and certificates
- UMANG: central and state services in one app
- National Scholarship Portal
- Ayushman Bharat (PM-JAY) health cover
- EPFO: provident fund
- One Nation One Ration Card and the National Food Security Act
- Public grievances to central ministries (CPGRAMS)
- Report cyber fraud
Links checked 2026-10-21.